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You don’t have to cut corners on your technology infrastructure as a call center!
Every month, we speak to several prospects who evaluate our platform for customer experience needs….
Read time: 4 min
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What will be the cloud strategy for your contact center?
Gartner predicts that 50 percent of the contact centers will be in the cloud by…
Read time: 2 min
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Five key technology features that demand generation call centers need to have
Let us first understand what demand generation is. Demand generation is a process of creating…
Read time: 3 min
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Five key features to provide exceptional customer service in banks
Vikram and his wife plan to have a child, and they want to move out…
Read time: 2 min
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How to Enhance Better Call Center Solutions for Banking?
The customer is one of the leading banks in India, with 1000+ agents managing various…
Read time: 3 min
