Healthcare

CallMiner's CX landscape report 2023 reported the following findings on the state of contact centers:

Follow these 10 simple steps for building a customer experience function. This guide will help you cultivate lasting customer relationships.

Here are four best ways to deliver an exceptional patient experience in healthcare industry. Check out this article for more update.

Discover if asynchronous chat is the future of customer service. Learn about the advantages and potential drawbacks of this communication method for businesses and customers.

Conversational AI: Check out this blog post to learn about how conversational AI bots may one day outnumber human conversations.

The right technology can make a big difference in improving the patient experience. Here are some tips to help you make the best decision for your needs.

Do you want to know why empathy is important in customer service? This article will tell you all about it. Read more here.

Are you looking for ways to improve customer service in healthcare? In this blog post, we'll give you 5 tips that can help you improve patient satisfaction.

In this blog post, we'll explore some of the different ways voice analytics can be used in a contact center.

With the help of teleconsulting, the ophthalmic care unit has been able to provide care to its patients in a better way. Cloud contact center platform infrastructure to connect with patients, from anywhere.

Discover how ClearTouch can help make your call center more humane by prioritizing customer experience, reducing wait times, and empowering agents with the tools they need to succeed.