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Why Is Customer Experience Broken at Most Organizations?
I used ChatGPT to write this poem on “Poor customer service and how technology can…
Read time: 3 min
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Why Is Customer Perception Important, and How to Improve It?
It is not what you say that matters; what matters most is what they perceive….
Read time: 7 min
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Does This Company Care For Me?
The two primary questions that every customer would be concerned about when they face challenges…
Read time: 3 min
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How to Turn Customer Support Into a Sale? – The Omnichannel Way
I spent my last vacation at a beach resort and used an aggregator to book…
Read time: 3 min
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Map Your Customer Journey to Offer a Better Customer Experience and Improve Customer Loyalty
Recently, I stayed at a Hotel in Bangalore when I went there on a business…
Read time: 3 min
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How Do You Ensure a Positive Customer Experience?
Positive customer experience is when a customer has a satisfying and enjoyable interaction with a…
Read time: 6 min
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Five Tips to Improve Customer Experience
Customer service is all about leaving people with a positive memory of your business and…
Read time: 3 min
