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How Do You Choose the Right Technology to Help Improve the Patient Experience?
Healthcare is a competitive market, and service matters more than ever now. And what person…
Read time: 3 min
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It is about time you adopt a cloud strategy for your contact center
Gartner predicts that 50 percent of the contact centers will be in the cloud by…
Read time: 2 min
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What are the use cases for voice analytics in your contact center?
Supervisors and QA managers in a call center listen to only 2% of the recorded…
Read time: 2 min
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What will make your BPO the preferred choice for your customers?
As a BPO, you want to be the go-to choice for any enterprise looking at…
Read time: 3 min
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A few compelling reasons to move to cloud contact centers
Cloud is the new normal in most enterprises with most of them having moved to…
Read time: 2 min
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Healthcare Revenue Cycle Management – improving efficiency and profitability of healthcare providers worldwide
RCM in India The profit margins of healthcare providers in the advanced nations range from…
Read time: 1 min
