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How can a bank utilize a business intelligence platform to grow its business?
Let us assume that you are an outbound contact center looking at identifying opportunities for…
Read time: 3 min
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Manage your data proactively by integrating List Management Service (LMS) to your contact center platform
As a customer service function or a call center, you will have to deal with…
Read time: 2 min
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ClearTouch ensures high-quality calling for a call center by helping them tide over low-bandwidth connection of its at-home agents
The customer is one of the largest online marketplaces for instant custom rate quotes on…
Read time: 3 min
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Are you spending a fortune on call center technology?
When you look at the cost of a call center, there are a number of…
Read time: 2 min
