ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others.
Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing.
You don’t have to depend on multiple providers to manage your contact center, call center, or customer service function.
And, would you believe it, unlike other platform providers, there are no contractual commitments with us. No long-term contracts. No minimum guarantees.
We have integrations with multiple industry CRMs, Helpdesk software, collections software, and it is easily integrable with any best-of-breed IT solution.
We established our presence in India 4 years ago, and since then we have grown at a CAGR of 100% year-on-year and have helped migrate more than 25000 agents across vertices to our cloud platform within 48 hours.
As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ diverse client base, and 2+ billion calls handled as standing testimony of our position in the customer experience space.