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January 26, 2023
3 Simple Steps to Measure Customer Satisfaction

There is an undeniable correlation between how happy customers are and how much revenue an…

Read time: 8 min
November 15, 2022
What Is Customer Loyalty?

A friend of mine runs a snack shop in Chettinad. She is a stickler for…

Read time: 3 min
July 7, 2022
Map Your Customer Journey to Offer a Better Customer Experience and Improve Customer Loyalty

Recently, I stayed at a Hotel in Bangalore when I went there on a business…

Read time: 3 min