Intelligence and Reporting
Data-driven performance of your call center.
Make the most out of your call center data with our comprehensive call center analytics tools. Our contact center Intuitive dashboards keep you in the know about your agents, speech analytics, metrics of different channels, and overall call center performance, helping you make informed decisions with real-time insights.
Your Business Insights
With our platform’s business intelligence solution, you can boost performance and track productivity in real-time by having a complete view of your agent and customer interactions.
Convert your call and screen recordings into structured data, and discover real-time insights.
Check out the complete guide to managing call center agents
Want to hear more about our work!
“I am really excited about ClearTouch because it has transformed our customer support. Their service has been excellent and I haven’t had any issues with them at all. The platform integration is seamless and the reports are comprehensive.”
– Our Aviation Customer
The ClearTouch Advantage
Been There and Done That!
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
A Single Platform
We are an all-in-one platform that comes with a per-minute costing; no contractual commitments or liability; monitoring and reporting across locations.
Integrate with In-house CRMs, helpdesk software, and other best-of-breed applications.