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Customer Experience (CX) Vs User Experience (UX)
Should we compare CX with UX? This is the first question that crossed my mind…
Read time: 5 min
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Should CEOs Engage Directly with Customers?
I read the article “When CEOs engage directly with customers” in Harvard Business Review. This…
Read time: 3 min
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Digital Channels for Customer Engagement!
Should you look at digital channels for your customer engagement? In the past, most organizations…
Read time: 4 min
