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3 Common Customer Service Mistakes Customers Make (And How Brands Can Fix Them)
Learn more about three common customer service mistakes that people make when contacting support and provides tips to avoid them.
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What Is Customer Collaboration, and Why Is It Important?
Customer collaboration can help identify the underlying market opportunities, push product branding in new directions, or establish a presence in a new area.
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Customer Experience – The Ultimate Goal Is to Reduce the Need for Resolution
In this article, we explore the significance of customer experience and its ultimate objective of minimizing the need for customer resolution.
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Has Customer Experience (CX) Found a Seat in the Boardroom?
Discover why customer experience is crucial for businesses and how it must begin at the top level of decision-making.
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Customer Problems Have Hit a Record High – What Do You Do About It?
In this article, we explore strategies for dealing with record-high levels of customer problems. Read on to find out what you can do about it.
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Digital Customer Experience – How to Get It Right?
Master digital customer experience with ClearTouch. Learn DCX tools—omnichannel, self-service, personalization, and live chat—to delight modern customers.
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10 Customer Engagement Strategies for Your Business
Want to improve customer engagement? Check out these 10 actionable strategies that can help you build stronger relationships with your customers
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3 Ways to Collect Customer Feedback the Right Way!
Customer Feedback - Learn effective ways to gather valuable feedback from the customer with this comprehensive guide.
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Sticky Agent – How Does It Help to Build Better Customer Relationships?
Sticky agent help improve your customer relationships by providing the guidance & support customers expect & deserve
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Benefits of Omnichannel Retail Experience for Your Business
Discover the benefits of an omnichannel retail experience and explore real-life examples of companies who have successfully implemented this strategy.
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5 Practical Tips to Improve Your Customer Service
5 practical tips to elevate customer service. ClearTouch shares actionable advice on callbacks, empathy, honesty, and faster resolutions.
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How Do You Measure and Improve Customer Retention?
Struggling to retain customers? Learn actionable strategies to boost customer retention and build strong, long-term relationships.
ClearTouch Blog
Unlock the secrets to exceptional customer experiences and support strategies. Discover expert insights and best practices to elevate your customer service game.