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VocalDirect – Voicemail Delivery

Transform voicemail delivery into a powerhouse of efficiency!

Wave goodbye to the endless cycle of unanswered calls. Our VocalDirect solution empowers your agents to pierce through the noise and deliver messages to consumers’ voicemail inboxes precisely and quickly. No more wasted moments listening to ringing tones – now every second counts as your agents engage with prospects primed for meaningful conversations, skyrocketing productivity to new heights.

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Empower your message delivery with voicemail precision

Effortlessly guide voicemail messages with assurance.

Precision delivery

Ensure precise delivery of voicemail messages directly to recipients’ voicemail inboxes without delay or interruption.

CRM integrations

Seamlessly integrates with existing platforms like Salesforce and Zoho, ensuring a smooth and streamlined workflow.

Time-saving efficiency

VocalDirect helps you deliver messages efficiently, freeing up valuable time to focus on engaging with prospects.

Why ClearTouch’s VocalDirect?

Unlike other providers, our VocalDirect can be easily configured and operationalized within hours. It comes pre-integrated with industry-leading CRMs, allowing you to access customer information and personalize interactions.

VocalDirect boosts the organization’s productivity levels by eliminating the need for agents to dial numbers and wait for responses. Now, agents can spend more time engaging with prospects and customers ready to connect, leading to higher conversion rates and improved sales outcomes.

VocalDirect enhances the overall customer experience by delivering meaningful personalized updates, appointment reminders, and promotional offers.

Our Credibility

We have implemented our solutions to more than 1500 businesses worldwide across verticals. Listen to this—we haven’t had a customer churn in our last seven years of operations in India.

We have industry-specific expertise and can help you with good practices across domains like BFSI, BPOs, Collections, Healthcare, Retail, Automotive, Manufacturing, Fintech, and eCommerce.

With unparalleled features and integrated infrastructure, you don’t have to look beyond ClearTouch’s VocalDirect.

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Our VocalDirect Advantage

Check out all the benefits for your business.

Cost savings

VocalDirect helps reduce operational costs associated with traditional outbound calling methods. By automating voicemail delivery, businesses can save on labor costs, phone bills, and other manual dialing and call-handling expenses.


VocalDirect is highly scalable and can accommodate businesses of all sizes, from small startups to large enterprises. Whether you’re reaching out to a handful of prospects or launching a nationwide campaign, VocalDirect can scale to meet your needs without compromising performance.

Enhanced compliance

VocalDirect ensures compliance with regulations like the Telephone Consumer Protection Act (TCPA) by providing features like opt-out options and Do Not Call (DNC) list management. This helps businesses avoid potential legal issues and maintain a positive customer reputation.

Data-driven insights

VocalDirect provides valuable data and analytics on voicemail delivery performance, including delivery rates, response rates, and callbacks. These insights allow businesses to measure their campaigns’ effectiveness, identify improvement areas, and make data-driven decisions to optimize their outreach strategies.

We helped a leading multinational hospital with their VOC and appointment reminders

In the last year, we helped the multinational hospital automate appointment reminders and voice-of-the-customer for over half a million patients.

Frequently Asked Questions

How does the ClearTouch VocalDirect solution simplify voicemail delivery for agents?

ClearTouch VocalDirect simplifies voicemail delivery for agents by automating the process of delivering voicemail messages directly to recipients’ voicemail inboxes. Agents no longer need to spend time manually dialing numbers and waiting for responses, allowing them to focus on more productive tasks.

Can VocalDirect be integrated with other communication channels to provide a comprehensive approach? If so, how?

Yes, VocalDirect can be integrated with other communication channels, such as SMS, email, and chatbots, for a comprehensive omnichannel approach. This integration allows businesses to deliver messages across multiple channels, ensuring a seamless and consistent customer experience.

What benefits can agents expect in terms of increased callbacks when using VocalDirect?

Agents can expect increased callbacks when using VocalDirect due to its precision targeting and efficient delivery mechanism. By delivering voicemail messages directly to recipients’ voicemail inboxes, VocalDirect increases the likelihood of engagement and encourages recipients to return calls.

Does ClearTouch assist in creating and preparing voicemail messages for delivery?

Yes, ClearTouch offers assistance in creating and preparing voicemail messages for delivery. Our team of experts can help you craft compelling messages that resonate with your audience and drive action. Additionally, our platform provides tools and templates to streamline the message creation process.

How does ClearTouch streamline the process of uploading contact lists for voicemail delivery?

ClearTouch streamlines the process of uploading contact lists for voicemail delivery by providing a user-friendly interface and intuitive tools. Agents can easily upload contact lists in various formats, such as CSV or Excel, and organize them into targeted campaigns. Our platform also offers list management and segmentation features to ensure precise targeting and optimal delivery performance.

What level of customization is available for voicemail messages delivered through VocalDirect?

VocalDirect offers a high level of customization for voicemail messages, allowing businesses to personalize messages with recipient names, relevant information, and specific calls to action. Our platform provides flexible options for message creation, including voice recording, text-to-speech conversion, and dynamic content insertion.

How does VocalDirect ensure compliance with regulations like the telephone consumer protection act (TCPA)?

VocalDirect ensures compliance with regulations such as the TCPA by providing features such as opt-out options, Do Not Call (DNC) list management, and consent tracking. Our platform helps businesses adhere to legal requirements and maintain a positive reputation with customers by respecting their preferences and privacy rights.

Transform your contact center with us today!