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Outbound Call Center Solutions

Ready to take your business to new heights with our outbound calling software?

Ignite customer engagement and fuel business growth with our proactive outbound call center solutions. With our offerings, you will experience a surge in customer satisfaction, enhanced brand loyalty, and increased conversion rates. Our outbound dialer supports predictive, progressive, preview, and manual dialing.

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Drive unmatched customer delight with outbound call center solutions

Proactive customer engagement that drives customer experience.

Dialers & broadcasting

Predictive, preview, manual, and progressive dialing options with integrated voice broadcasting to maximize outreach.

Monitoring and reporting

Agent availability, agent productivity, and performance metrics like KPIs help make data-driven decisions.

No channel restriction

Seamless scaling and unlimited channels with high utilization. Supports assigning dynamic DID numbers.

Why ClearTouch’s Outbound Call Center Solutions?

Ours is a truly cloud-based solution that you can operationalize within 24 to 48 hours. It comes pre-integrated with industry-leading CRMs and helpdesk solutions. All you need to be on our platform are working Internet connectivity and access to a browser, which makes it work-from-home ready. This is truly scalable, with provision for you to scale up and down your needs at the click of a button. We don’t charge you an agent license fee; you only pay for what you use.

We understand that every organization follows a different workflow and needs a custom call center solution. We build all of your customizations as a part of our implementation at no additional cost. This is an industry first.

Our Credibility

We have implemented our solutions to more than 1500 businesses worldwide across verticals. Listen to this – we haven’t had a customer churn from us in our last six years of operations in India.

We have industry-specific expertise and can help you with good practices across domains like BFSI, BPOs, Collections, Healthcare, Retail, Automotive, Manufacturing, eCommerce, and Fintech.

With unparalleled features and integrated infrastructure, you don’t have to look beyond ClearTouch’s call center services.

Explore all of our contact center software features

Our Outbound Call Center Solutions Advantage

Check out all the benefits for your business.

Improve conversions

You can increase sales and conversions, improve lead generation & qualification, set appointments and follow-ups, win back customers, cross-sell, and upsell with scale with our outbound offerings.

Scalability and flexibility

Scale up and down the number of agents per your business needs at the click of a button. It is a pure-play cloud infrastructure where you pay only for what you use, and we package everything for you at a per-minute pricing. You don’t have to worry about licensing, customization, and roll-out infrastructure.

Market research and surveys

Conduct market research and surveys to gather valuable customer insights, feedback, and preferences. This information helps businesses make data-driven decisions and refine their strategies.

Call handling and monitoring

Efficient call handling, call monitoring and coaching, automated workflow processes and integration, offering training inputs, time zone optimization, and integration with lead management tools improve agents’ overall productivity and efficiency.

We doubled productivity for a collections organization with our outbound calling software

Our outbound solution has doubled agent productivity for a collections call center. The collections team can address more with less with this solution.