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Benefits of Omnichannel Retail Experience for Your Business
Discover the benefits of an omnichannel retail experience and explore real-life examples of companies who have successfully implemented this strategy.
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Do Customers Hold Grudges After a Bad Experience?
Do customers hold grudges? 47% show negative behavior 2+ years after bad service. ClearTouch explains why training and consistency prevent brand damage.
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Conversational AI Benefits Across Different Industries
Did you know AI has improved its ability to learn and grow smarter through interactions. Learn how conversational bots may soon outnumber human conversations.
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Telephone as the Differentiator of Customer Service
Most people reach out to customer service for a solution. It is easier to speak to someone than to chat.
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How Do You Personalize Your Customer Experiences?
Learn how to deliver truly personalized customer experiences with ClearTouch. Go beyond data collection to create engagement that drives conversions.
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How Do You Avoid Terrible Customer Service and Do Better?
Don't let bad customer service ruin your business. Learn from these examples of terrible customer service and how to avoid them.
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Five Key Features to Provide an Exceptional Customer Experience in Retail
Here are the 5 major things to be ensured to provide an exceptional customer experience in retail. Learn more about it!