Been there and done that
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
A single platform
We are an all-in-one platform that comes with a per-minute costing; no contractual commitments or liability; monitoring and reporting across locations.
Integrate with in-house CRMs, helpdesk software, and other best-of-breed applications.
24/7 customer support
Our dedicated account management team will provide you support 24 hours a day, seven days a week. Our support covers training on all new and enhanced feature sets, troubleshooting, and even training for new employee hires.
Professional services customized
We personalize your call center experience specific to your processes and workflow.
Cloud security and compliance
Experience secure, fail-safe call center solutions. Compliant to standards like HIPAA, PCI-DSS, SSAE16/ISAE 3402 Type II, ISO 27001, and SOC.