About Us
A pioneer in cloud-hosted contact center platform
ClearTouch’s cloud-hosted contact center platform helps enhance organizations’ customer experience across verticals. Supporting billions of transactions, our platform comes with dialer, telephony, workforce management, list management services, analytics, intelligence, reporting, and integrations – all at per-minute pricing.
ClearTouch by the numbers
8
Data Centers
1500+
Clients Globally
2+
Billion Calls
0
Customer Churn
Our mission
ClearTouch’s mission is to keep things simple. We believe in the adage, “Easy to sell. Easy to implement. Easy to learn. Easy to Manage.” We want to be the premier and comprehensive source for cost-effective and scalable contact center software, addressing the needs of businesses across industries. We believe in fostering a culture of collaboration and continuous improvement as we work to eliminate the need for long-term contracts and complicated pricing models.
Our values
Transparency • Trust • Customer-Orientation • Innovation • Collaboration
Our story
ClearTouch began its operations in India 6 years ago, and today we handle the customer experience needs of 150+ organizations and millions of interactions across industries. We are at the forefront of providing cloud contact centers with a laser focus on delivering customer delight.
Why ClearTouch?
A single platform
We are an all-in-one platform that comes with a per-minute costing; no contractual commitments or liability; monitoring and reporting across locations.
Been there and done that
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
24/7 customer support
Our dedicated account management team will provide you support 24 hours a day, seven days a week. Our support covers training on all new and enhanced feature sets, troubleshooting, and even training for new employee hires.
Integrations
Integrate with in-house CRMs, helpdesk software, and other best-of-breed applications.
Cloud security and compliance
Experience secure, fail-safe call center solutions. Compliant to standards like HIPAA, PCI-DSS, SSAE16/ISAE 3402 Type II, ISO 27001, and SOC.
Professional services customized
We personalize your call center experience specific to your processes and workflow.
CX in the cloud
ClearTouch, an omnichannel cloud contact center software platform, enhances customer experience across all channels. Your contact center can be up and running within 48 hours. Welcome to the contact center hub.
Learn MoreMeet the team
Decades of contact center and software experience.
Blog
The latest on everything customer experience.
Newsroom
Catch up on recent news and articles.