Tech Priorities | Episode 29 – Uthaman Bakthikrishnan, EVP – ClearTouch
Uthaman highlights ClearTouch’s tech priorities for 2023. Bringing to the forefront their flagship solutions like Workforce Management, List Management Services, Voice Analytics, and Business Intelligence tools and how these solutions help customers understand data and enable enterprises to improve the experience for their customers.
ClearTouch is an industry-first provider of streamlined and easy-to-use Natural Language Compliance solutions. Furthermore, the ClearTouch cloud call center platform provides a 360-degree customer experience through easy integrations with major CRM solutions like Zendesk, Salesforce, LeadSquared, etc.
Tech Priorities is a series by CXOTV News that has featured information and security officers of brands like Groww, Punjab National Bank, Exide Life Insurance, etc. The series covers the highlights of the interviews in the form of 3–4 minute videos and focuses on the upcoming technology trends in the industry and business focus areas of the company over the next few years.