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Panel Discussion: What Next, What More – Emerging BPO Industry Tech-Trends in New Normal

BPO industry continues to evolve and it increasingly characterized by growing technology adoption. Know the effective strategies and techniques to adopt and grow fast with technology.

• Learn how to turn BPO technology trends into real value.
• Embracing Tech Based solution.
• Benefits Infusing AI into BPO Processes.
• Craft a strategy for the digital age.

Panel Members:
Uthaman Bakthikrishnan, Executive Vice President, ClearTouch
Salina Nair, Senior Functional Head – Quality, Infosys BPM
Sudha Bhat, AVP – Customer Analytics, Genpact
Avnish Meht, Director Business Transformation, Alorica

Watch the video here.