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Great Call Center Makes Everyone Happy

Omnichannel is a marketing buzzword and it’s a reality and a challenge for today’s businesses. Omnichannel means that customers can reach businesses via diverse channels and they expect a consistent experience across all channels. If your business wants to thrive in the digital age, you need to provide a seamless omnichannel experience for your customers. This is where ClearTouch comes into play. ClearTouch is an omnichannel customer service platform. It allows you to deliver a consistent experience to your customers across all available channels, including social media, email, chat, phone, etc. This video provides you with information about the features and benefits of ClearTouch.