Skip nav to main content.
Are you looking to improve agent productivity by 2X? Learn More Close Banner

Commercial Airline Case Study | ClearTouch

Airline call center platform

Automated messaging, CRM integration, and efficient surveys – A commercial airline found it challenging to communicate and proactively seek feedback from their patrons. The tools that they used weren’t practical, and they received poor responses. ClearTouch Connect stepped in and automated the transactional messages by integrating the messaging system with their CRM and automated their feedback surveys using Voice Broadcasting.