How ClearTouch Standardized Collections Across Multiple Lenders
A collection agency standardized multi-lender collections with ClearTouch, improving compliance, reporting, and scalability.
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Case Studies
Top Bank Boosted Collections 1.6× Across 200+ Agencies
A top bank achieved 1.6× higher collections across 200+ agencies by centralizing operations, improving visibility, and ensuring compliance.
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How a Leading Indian Bank Enabled 1,000+ Remote Agents
A leading Indian bank moved 1000+ agents to ClearTouch’s cloud platform within days during COVID-19, ensuring operational resilience, strict compliance, and high productivity.
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Third-Party Collections: Proven Strategy From Client Success
See how collections agency used collection software to eliminate downtime, increase RPC rates by 10%, and improve compliance and efficiency.
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How AIVMS and Customer Engagement are Connected?
See how a fintech company used automated voice broadcasting to scale customer communication, improve outreach, and increase efficiency.
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Multinational Hospital Case Study Analysis
Automated patient appointment scheduling and feedback for 500,000+ patients, reducing no-shows without adding agents.
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Diabetes Specialities Center Case Study
Diabetes center used a healthcare contact center solution to improve patient interactions, manage calls, and strengthen patient engagement.
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Transforming Customer Experience in Cooperative Banks
A regional cooperative bank deployed a cloud contact center in 7 days, increased cross-sell sales by 12%, and enabled remote agent operations.
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ClearTouch Boosts Financial Company’s Productivity by 180%
Discover how a high-volume BNPL lender doubled agent talk time from 2.5 to 4.5 hours and scaled collections with cloud contact center software.
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Our Service Quality Is the Reason Why MattsenKumar Loves Us
Discover how a BPO replaced recurring downtime and slow support with 99%+ uptime, 95% immediate issue resolution, and streamlined reporting.
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Commercial Airline Case Study | ClearTouch
ClearTouch’s cloud contact center automated flight notifications, integrated with CRM data, and transformed airline passenger support.
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Case Study on Fintech Client | ClearTouch
Forced remote overnight? Learn how an online lending platform scaled to 500+ home agents in two days with zero business disruption.
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Ophthalmic Care Case Study | ClearTouch
Discover how an ophthalmology hospital launched a healthcare call center solution in 48 hours and reached 1,200 patients through teleconsultation in 10 days.
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Banking Industry Case Study | ClearTouch
A leading Indian bank deployed banking contact center software in 2 days, enabled remote agents, and planned expansion to 800+ agents.
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