List Management Service
Get real-time insights from your data.
List Management Service (LMS) allows you to interact with your data in real-time, and mines the data for your contact center. LMS allows your data to be enriched, parsed, or filtered with unlimited customizations. LMS helps in saving time and effort in migrating data while reducing errors and costs.
Interacting with Your Data has Never been Easy
List Management Service functions as the central data repository. It is the connection point for all outside inputs into the contact center platform.
List Management Service allows our machine learning engines to draw upon its data for advanced decision processing.
List Management Service allows API access and clear activity views across any communication channel regardless of agent activity.
Check out the complete guide to managing call center agents
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“I’ve been using ClearTouch for a little over two months now and I can’t imagine going back to my old system. It’s been a total game changer.”
– Our Fianancial Services Customer
The ClearTouch Advantage
Been There and Done That!
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
A Single Platform
We are an all-in-one platform that comes with a per-minute costing; no contractual commitments or liability; monitoring and reporting across locations.
Integrate with In-house CRMs, helpdesk software, and other best-of-breed applications.