Your Customer Experience in the Cloud
ClearTouch, an Omnichannel contact center software platform, enhances customer service across all available channels. Your contact center can be up and running within 48 hours. Welcome to the contact center software hub.
Optimize Your Call Center Operations
ClearTouch comes with Call Center Workforce Optimization (WFO) and Workforce Management (WFM) solutions, allowing you to be appropriately staffed with CSRs by accurately forecasting the volume of incoming calls at the desired service level. While Call Center Workforce Management and Workforce Optimization are among the most advanced call center operations, only about 10% of call centers use them regardless of high call volumes and the potential to increase productivity levels.
ClearTouch’s No Contract Promise:
At ClearTouch we believe in providing you the best ongoing service with our one-of-a-kind cloud-based call center software – no strings attached.
Compliance management for your industry
Comparing Features, Service Level Agreements, Pricing, and Long-Term Contracts Can Make Choosing a Service Complicated. Simplify the Process with ClearTouch
Want to hear more about our work
ClearTouch’s contact center platform has helped transform businesses across industries. Take a look at some of our customer experiences.
Migrated 1000+ Agents Within 48 Hours for a Leading Bank
Migrated on-premise to our cloud contact center platform, allowing their work-at-home agents to address their customers’ sales, service, and support needs.
Business-As-Usual for a Healthcare Facility
Helped optimize their teleconsulting infrastructure using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients.
Tide Over Low-Bandwidth Challenges
Ensured high-quality calling for a lead generation agency in the banking domain to help them tide over the low bandwidth challenges of its at-home agents.
The ClearTouch Advantage