Enhance your customer experience with our cloud contact center
Empower your customer experience with ClearTouch’s cloud contact center solutions – seamless integration, analytics, scalability, and omnichannel capabilities. You can interact across channels with no contractual commitments and unparalleled support.
Request a Demo Learn MoreClearTouch Operator: Your Integrated Contact Center
Omnichannel Experience
Our omnichannel platform lets you address customer concerns irrespective of the channels. Ensuring your agent’s presence in both voice and text channels.
Overview
Workforce Engagement
Drive organizational performance through our holistic approach to workforce engagement, fostering collaboration, productivity, and employee satisfaction.
Overview
Voice Analytics Solution
Our voice analytics can help call centers assess customer satisfaction and agent performance while providing actionable insights to enhance service quality and operational efficiency.
Overview
List Management Services
Allow your call center to interact with its data in real-time. Enrich, parse, filter, and customize your data per your needs.
Overview
Intelligence and Reporting
Insights that act as a guideline for improving productivity and addressing customer needs proactively.
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Integration and Automation
Leverage our pre-built integrations to connect in real-time and optimize workflows for better productivity and customer experience.
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We’ve got your CX covered!
Our Operator platform is designed to streamline your customer experience operations and improve agent productivity. Our platform helps you deliver seamless, personalized service across every touchpoint. It doesn’t matter whether you’re managing inbound queries, outbound campaigns, or complex customer journeys – our Operator features have got you covered.
Learn MoreComparing features, pricing, SLAs, and Long-term contracts can make choosing a service complicated. Simplify the process with ClearTouch.
Talk to an ExpertCompliance management for your industry
ClearTouch’s No Contract Promise:
At ClearTouch we believe in providing you the best ongoing service with our one-of-a-kind cloud-based call center software – no strings attached.
Watch NowDiscover more about our work
ClearTouch’s contact center platform has helped transform businesses across industries. Take a look at some of our customer experiences.
Business-As-Usual for a Healthcare Facility
Helped optimize their teleconsulting infrastructure using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients.
View Case StudyMigrated 1000+ Agents Within 48 Hours for a Leading Bank
Migrated on-premise to our cloud contact center platform, allowing their work-at-home agents to address their customers’ sales, service, and support needs.
View Case StudyFaster Turnaround and Improved Customer Satisfaction
We helped Mattsen Kumar address all the challenges they faced with their existing dialers besides providing them with additional benefits such as a robust reporting & business intelligence tool.
View Case StudyThe ClearTouch Advantage
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Been There, Done That!
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
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A Single Platform
We are an all-in-one platform that comes with a per-minute pricing; no contractual commitments or liability; monitoring and reporting across locations.
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Integrations
Integrate with In-house CRMs, helpdesk software, and other best-in-class applications.
ClearTouch’s Top Picks
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Everything You Wanted to Know About DID
Tired of routing calls through a receptionist or IVR? With Direct Inward Dialing (DID), you can give each team member their own number all through a single trunk line.
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How Do You Reduce Repeat Calls in a Call Center?
Getting the same customers calling back again and again? Find out why repeat calls happen in call centers and how you can fix them for good.
