Optimize Your Call Center Operations
ClearTouch comes with Call Center Workforce Optimization (WFO) and Workforce Management (WFM) solutions, allowing you to be appropriately staffed with CSRs by accurately forecasting the volume of incoming calls at the desired service level. While Call Center Workforce Management and Workforce Optimization are among the most advanced call center operations, only about 10% of call centers use them regardless of high call volumes and the potential to increase productivity levels.Learn More
ClearTouch’s No Contract Promise:
At ClearTouch we believe in providing you the best ongoing service with our one-of-a-kind cloud-based call center software – no strings attached.
Comparing features, pricing, SLAs, and Long-term contracts can make choosing a service complicated. Simplify the process with Clear Touch.Talk to an Expert
Want to hear more about our work
ClearTouch’s contact center platform has helped transform businesses across industries. Take a look at some of our customer experiences.
Business-As-Usual for a Healthcare Facility
Helped optimize their teleconsulting infrastructure using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients.View Case Study
Migrated 1000+ Agents Within 48 Hours for a Leading Bank
Migrated on-premise to our cloud contact center platform, allowing their work-at-home agents to address their customers’ sales, service, and support needs.View Case Study
Faster Turnaround and Improved Customer Satisfaction
We helped Mattsen Kumar address all the challenges they faced with their existing dialers besides providing them with additional benefits such as a robust reporting & business intelligence tool.View Case Study