Optimize Your Call Center Operations
ClearTouch comes with Call Center Workforce Optimization (WFO) and Workforce Management (WFM) solutions, allowing you to be appropriately staffed with CSRs by accurately forecasting the volume of incoming calls at the desired service level. While Call Center Workforce Management and Workforce Optimization are among the most advanced call center operations, only about 10% of call centers use them regardless of high call volumes and the potential to increase productivity levels.Learn More
ClearTouch’s No Contract Promise:
At ClearTouch we believe in providing you the best ongoing service with our one-of-a-kind cloud-based call center software – no strings attached.
Comparing features, pricing, SLAs, and Long-term contracts can make choosing a service complicated. Simplify the process with ClearTouch.Talk to an Expert
Want to hear more about our work
ClearTouch’s contact center platform has helped transform businesses across industries. Take a look at some of our customer experiences.
Business-As-Usual for a Healthcare Facility
Helped optimize their teleconsulting infrastructure using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients.View Case Study
Migrated 1000+ Agents Within 48 Hours for a Leading Bank
Migrated on-premise to our cloud contact center platform, allowing their work-at-home agents to address their customers’ sales, service, and support needs.View Case Study
Faster Turnaround and Improved Customer Satisfaction
We helped Mattsen Kumar address all the challenges they faced with their existing dialers besides providing them with additional benefits such as a robust reporting & business intelligence tool.View Case Study
The ClearTouch Advantage
See why our users give ClearTouch great ratings
“Overall experience with ClearTouch is great, Timely support since we run a Contact center for a Health Care Industry, Ease of integration with CRM/New Systems. Customized reports, so efficient Cloud partner…”
“Compared to previous calling app, I feel ClearTouch is better than those with budget friendly. It helped both agent and administrate increase the work performance and easy agent analysis report…”
“Easy configuration, there is no server maintenance cost effective and low maintenance cost…”
“This product is very easy to use and understandable in every aspect. It’s simple to learn and implement as it go with our business need from first day onwards. All daily calling process happens through this in various parts of the country…”
“Its been 2+ yrs we have been using ClearTouch, a simplified way of Dialer solutions. Bulk campaign and IVR’s are easy to trigger…”
Selva Ganesh C.
“24/7 customer support with multilingual capabilities, it is the only one platform with no long term contract, seamless integration with CRM and other systems. Reporting and analysis is best when compared to other. Ease of use is very high…”
“ClearTouch has product which helped us in improving our performance especially the IVR solution and also speed of implementation is appreciable…”
“Omnichannel communication: The platform allows businesses to communicate with their customers through multiple channels such as voice, email, chat, and social media. Advanced call routing: The platform uses intelligent call…”