ClearTouch India – 10 Years | TCN Global – 27 Years

The Intelligent Engagement Leadership Forum

The Chancery Pavilion - Bangalore, India | April 09, 2026 | Invite-Only Executive Roundtable

00 00 00 00

Days Hours Minutes Seconds

A legacy of trust. A future of intelligent engagement

For 27 years globally, and 10 years in India, we have watched customer engagement evolve from voice to digital, and now to intelligent orchestration.

This is not a celebration event. This is a leadership conversation about what comes next.

Why this forum matters

AI is moving fast.

Customers are moving faster.

Regulation is catching up.

The question isn’t whether you’re omnichannel. It’s whether you’re orchestrated.

Why you should attend

Not another conference. A leadership room.

1. Executive-only. Zero noise

80 to 100 senior decision-makers.
No mass audience. No generic sessions.
Just real conversations at the right level.

2. Real lessons. Not polished case studies

What broke first.
What failed.
What actually delivered measurable impact.
Honest transformation stories from banks, NBFCs, and BPO leaders.

3. AI without the hype

Automation. Compliance. Orchestration.
What works. What doesn’t.
How far should you really go.

4. Closed-door strategy labs

Executive discussions on:

AI & automation.
Omnichannel journeys.
Compliance as competitive advantage.

5. A 2030 view of CX

Where is customer experience really heading?
From multichannel chaos to intelligent orchestration.

6. Strategic networking

Curated seating. Hosted introductions.
Peer-level connections across banking, fintech, BPO, and enterprise CX.

Who should attend?

CX Heads
Collection Leaders
Digital Transformation Leaders
Contact Center Heads
Risk & Compliance Leaders
BPO Decision-makers
Industry Consultants and Analysts

If you influence customer engagement strategy, this room is for you.

What you’ll walk away with

Clarity on AI vs automation hype.
Practical lessons from transformation journeys.
Strategic peer relationships.
A forward-looking roadmap toward intelligent orchestration.
Fresh perspective on compliance as an innovation driver.