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Ophthalmic Care Case Study | ClearTouch

Healthcare contact center platform

Telephony, call recording, and patient management – One of Asia’s largest Ophthalmic care units wanted their teleconsulting infrastructure to be set up within 48 hours. They got creative, and they put together things to address their patients’ needs. We stepped in and helped them with the cloud telephony infrastructure, recordings of teleconsultation, text, and voice messaging to schedule, confirm, and reconfirm appointments with patients and seek feedback from them.